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Focus 100 California Ave
4th Floor
San Fransisco, CA 94111 United States
415-318-7200
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Company Type:
PRIVATE
Brief Description:
Ziff Davis B2B Focus provides buyers with research and tools that help them make better purchase decisions in a variety of areas including information technology telephony sales and marketing human resources and finance. We've published hundreds of research pieces and tools about B2B products including Market Primers Buyer's Guides and Vendor Comparison Guides which are freely available to the buyer community. Our research is objective easy to consume and based on data collected from real buyers
Full Description:
Ziff Davis B2B Focus provides buyers with research and tools that help them make better purchase decisions in a variety of areas including information technology telephony sales and marketing human resources and finance. We've published hundreds of research pieces and tools about B2B products including Market Primers Buyer's Guides and Vendor Comparison Guides which are freely available to the buyer community. Our research is objective easy to consume and based on data collected from real buyers.
Website:
http://www.focus.com
Take It or Leave It: Moving Your Business VoIP System
White Paper
VoIP may not require the hardware and physical footprint of legacy systems, but it does involve more consideration than moving portable devices such as notebooks, printers or fax machines. As such, a business move will trigger a basic decision point around whether to take the VoIP system along or leave it behind and start anew.
PBX to VoIP Migration Checklist
White Paper
Once upon a time - as broadband and connectivity technology improved - many telephony vendors were able to package T1 and PBX (phone system) services together, highlighting true cost savings. Fast-forward to present-day and you'll see the benefits of VoIP are pretty clear, not only in lower overall costs and higher connectivity speeds, but in the range of features available with VoIP systems.
Top Five Considerations for Your Next Business Phone System
White Paper
There are many reasons why you would be in the market for a new phone system. Your current system may be reaching end-of-life, in which case the need will be more pressing. In other situations, you have taken a strategic approach to communications planning and have come to the point where it’s time to update the phone system.
Beginner's Guide to VoIP
Article
VoIP technologies have matured and advanced significantly in the last few years. The dominance of advanced mobile devices have helped to speed up the adoption of new features and capabilities that can add value and efficiency to your organization - all while costing less than your current system.
How to Choose Between VoIP and Unified Communications
White Paper
Adopting new technology always involves some degree of risk and uncertainty, and this guide has been prepared to address these issues. Any business can make a strong case to deploy either VoIP or UC, as the associated technologies are quite flexible. However, there is an appreciable difference between a serviceable decision and an informed decision, and the latter will most always yield better results.
There's Life After Your Nortel PBX
White Paper
If you're currently using a Nortel PBX, you'll want to read this. All good things must come to an end, and sadly, that came for Nortel some time ago. Whether you're ready to move on now or just starting to think about it, that time will come for you, probably sooner rather than later.
Strategies for Successful CRM Implementation
White Paper
Implementing Customer Relationship Management (CRM) can be a precarious undertaking. It is filled with uncertainty and change. Hidden obstacles lurk every corner. Implementing CRM isn't just a job - it's an adventure! And we haven't even started talking about software yet.
Start with the Basics: An Introduction to CRM
White Paper
In order for companies to obtain and retain customers, they need a concrete way to organize their client database. Unfortunately, in this day and age, spreadsheets won’t cut it, especially if a business is looking to grow its clientele as well as the business as a whole.
Why Social CRM is Important to Business
White Paper
On one hand, social CRM can track social media campaigns and engagement. On the other, social CRM systems can use familiar features of social networking to facilitate collaboration and communication across and within business units. Both are becoming increasingly critical for successful marketing, sales, and enterprise collaboration . This paper explores both facets of social CRM and explains how businesses can benefit from their implementations.
Empowering Customer Service with CRM and ERP Integration
White Paper
Businesses rely on CRM solutions to drive revenues and deliver a positive customer experience. To be effective, organizational structures, business processes, and systems need to be integrated so that data can flow seamlessly throughout an enterprise. It is critical that whatever CRM system a business runs is capable of integrating into their existing ERP system. This white paper outlines the keys to avoiding revenue leakage and bringing together ERP and CRM into one integrated solution.
Selling Smarter with CRM
White Paper
Customer Relationship Management (CRM) is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective . Rather, it’s an essential element of a successful, integrated sales strategy . The right CRM application can make the difference between profit and loss, or success and failure in any market . This paper examines several such tools and how they can be effectively used with multiple business models and businesses of any size.
SMB Team On-demand CRM Comparison Guide
Data Sheet
For SMBs interested in team CRM solutions, there are many options. Take a closer look at 12 of those options in this comparison guide. You'll get information about solutions from Oracle, SalesForce, Microsoft, and many more.
Enterprise On-Demand CRM Comparison Guide
Data Sheet
CRM products have several important features: sales, marketing, customer service, and more. Don't purchase a CRM solution until you know it will meet all of your business needs. Use this chart to compare 12 CRM products and their most notable features. You'll also see information regarding pricing, buying information, and functionality.
SMB On-Premise CRM Comparison Guide
Data Sheet
SMBs have special needs when it comes to CRM solutions. Look to this comparison guide to see seven top CRM systems designed especially for SMBs. This resource will outline product notes, pricing options, company details, and much more.
Enterprise On-Premise CRM Comparison Guide
Data Sheet
Not all CRM solutions are created equal. Download this comparison chart to get a look at 10 of today's best on-premise CRM systems. The chart provides information on pricing, buying information, company details, and much more.
Unified Communications Guide: The Business Case for Unified Communications in the Contact Center
White Paper
If you believe UC can take your contact center to new levels, then we believe this guide provides enough options to get the management support needed to get there
The Hidden Benefits of VoIP Revealed
White Paper
As VoIP extends its reach into businesses, enterprises and small-to-midsize businesses (SMBs) will benefit from the cost savings and simplified management inherent in the technology. The days of basic, old-fashioned voice/ fax capabilities are long gone, now that IP-powered telephony has moved to the forefront. Today, companies can reap the well-known rewards of VoIP, and gain competitive advantage with VoIP's "secret weapons". Read on to learn more.
Future Tech: Where Will Telephony Be in Two Years?
White Paper
The future of telephony is more difficult to predict than that of other business technologies. Perhaps the only thing that's safe to say is that the next two years will see significant changes in the way telephony is delivered to users within an organization as well as to the organization itself. Read this white paper for a sneak peek at what the future of telephony might hold.
Cloud Communications Services: Five Questions You Need to Address for Success
White Paper
The cloud can be used in many ways, but given the nature of real-time communications, the demands are greater than for needs that are less time-sensitive. Communications is the lifeblood of any business, and to make the right decisions, you need to ask the right questions. Our research indicates five questions that are especially important, and this guide will give you a solid foundation how best to answer them for your business needs
Clash of the VoIP Titans
White Paper
Your phone system is your first line of defense and your portal to the outside world so it's absolutely key that you have the right one. Examine this comparison chart to gain an in-depth look at eleven different phone system vendors across eight categories. This handy guide will make it simple to determine which phone system is best for your company.
Five Must Have Features for Business VoIP
White Paper
A growing number of businesses are now grappling with the decision to implement new telephone systems base on voice over IP (VoIP) technology. However, while the primary goal is generally saving money, there are a wide variety of features and functions that must also be considered. This report provides a quick guide to the top five most common services that you should expect from a VoIP-based business phone system.
VoIP Introduction
White Paper
Internet telephony refers to communications services --voice, fax, SMS, etc-- that are transported via the internet, rather than the public switched telephone network (PSTN). Constant technical innovation and upgrades are being made in this sector to make VoIP quality comparable to the traditional phone system. Read this white paper for your complete guide to VoIP.
The Business Case for Unified Communications in the Contact Center
White Paper
With UC being relatively new, the business case can be difficult to quantify, especially in the contact center. This guide is for you if you believe UC can take your contact center to new levels. We'll help guide you through the options and lay out the groundwork for you to get the management support needed to make UC a reality.
4 Simple Steps to VoIP Vendor Selection
White Paper
Finding a VoIP solution that best meets business needs, budgetary constraints, and technical requirements is a difficult chore. While thorough research and trial-and- error are critical to the selection process, this report serves to help companies narrow down their options as swiftly and efficiently as possible.
Unified Communications Guide: Staying On-Premise or Going to the Cloud
White Paper
Once you have made the decision to adopt UC, an equally important choice looms right away in terms of the deployment model. There are two basic paths for deploying UC, and each is defined below, followed by a review of their pros and cons. Read on to learn which deployment would be the best for your business.
Top Trends in ERP for 2011 and Beyond
White Paper
The ERP market is in a state of flux. Companies expectations of the complex software are changing. Few CTOs are willing to endure the lengthy expensive and often failed implementations of traditional ERP. At the same time changes in the ways users consume business software is impacting ERP. Simplification of the software as well as cloud computing social media mobility and analytics are the future of ERP.
Small Midsized Business Phone Systems Comparison Guide
White Paper
In this small to midsized business phone systems comparison guide we compare ten business phone system vendors across twenty categories.
Enterprise OnDemand CRM Comparison Guide
White Paper
Thirteen ondemand CRM Solutions compared and contrasted across eight features and benefits.
Enterprise Phone Systems Buyer's Guide
White Paper
Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. If you're reading this document it's highly likely that you are in the market to purchase a business phone system. By now you have no doubt discovered that buying a business phone system is not an easy task.
IP Phone Comparison Guide
White Paper
This guide compares eight IP phone solution vendors across eight points of comparison.
Focus Experts' Briefing Supply Chain Management Overview
White Paper
This Experts' Briefing leverages the expertise and experience of Focus Experts and Focus Community members whose guidance can give you a better understanding of the practical aspects of SCM from selecting an appropriate SCM solution to gaining insight into supply chain analytics
Enterprise Phone Systems Comparison Guide
White Paper
This indepth comparison guide features eleven of the top enterprise phone systems vendors compared sidebyside on more than twenty features.
General ERP Comparison Guide
White Paper
This handy comparison guide helps demystifie ERP so you can make an informed buying decision. You will find a wealth of insight analysis and information intended to help you understand and select an ERP system.
How to Sell Management on a New CRM Solution
White Paper
Companies of all sizes rely on CRM to capture new customers and retain current ones which is often reason enough to invest in the technology. Use this checklist of additional reasons to sell management on a new CRM system.
WLAN Hardware Comparison Guide
White Paper
Toolbox.com's WLAN Hardware Comparison Guide. Toolbox.com's mission is to help professionals do their jobs better by providing them with the ability to easily share knowledge and learn from experienced peers. Toolbox.com is also a leading provider of online product research to SMB and enterprise buyers.
10 Golden Rules for Building Out Your Network Infrastructure
White Paper
Follow these 10 golden rules to build a network that will reliably support your business as it grows.
Five Steps to Prepare Your Network for IPv6
White Paper
The nextgeneration Internet Protocol will transform the Internet. Make sure your company is ready with these five easy steps.
MRP Material Requirements Planning Comparison Guide
White Paper
MRP Material Requirements Planning Comparison Guide wherein twentyfour companies are compared across ten categories in order to help you make the best choice for your company.
Get a Grip 5 Ways to Better Manage the Cloud
White Paper
Today's cloud computing mania shows little sign of waning. Cisco Systems forecasts a 12fold growth in cloud computing traffic to a whopping 1.6 zettabytes by 2015. And the same study predicts that cloud traffic will make up more than a third of data center workloads by 2014.
Storage Servers Networkattached Storage NAS Comparison Guide
White Paper
Compare eight networkattached storage server vendors.
SMB Networking Buyer's Guide
White Paper
You know you need computers and you also know you need them to connect with one another and the world to be truly useful. Choosing the necessary technologies can be confusing and choosing the right equipment to implement those technologies can be mindnumbing. Read on for our simple stepbystep guide.
IT Security Guide Unified Threat Management
White Paper
Your guide to total security protection from a unified management interface.
Top 7 Considerations for Your Wireless Network
White Paper
Top seven things to consider when adding or upgrading a WLAN for your business.
Midmarket/Enterprise Backup Recovery Buyers Guide
White Paper
How to find the backup and recovery system vendor that's right for you.
Successful EHR Change Management
White Paper
Learn how your organization can benefit by implementing a new EHR system!
Strategy Guide to Business Risk Mitigation for Healthcare
White Paper
Learn how to help healthcare organizations improve their disaster recovery capabilities!
Realizing the Value of Virtual ScaleOutNAS
White Paper
Enterprises are struggling with the burgeoning amount of file based data they need to store and manage. Traditional storage systems were designed with fixed capacity in mind they break down at scale. More and more enterprises are looking to new scaleout technologies to meet rising file storage demands thanks to the scalability flexibility and efficiency of scaleout architectures. HP in response to changing user requirements introduced the StorageWorks X9000 Network Storage System.
ERP Enterprise Resources Planning Comparison Guide
White Paper
This indepth guide features eleven of the top enterprise resource planning ERP vendors compared sidebyside on such features as Licensing structure/pricing Platforms supported Suites included with package Additional applications included with package Much more!
Ten Tips to Optimize Your ERP Initiatives
White Paper
Following these ten tips can help you optimize your ERP initiative.
How to Sell Management on a New IPBased Phone System
White Paper
A seven step checklist vital to convincing management that the time to switch to an IPbased phone system is now.
The Enterprise Phone Systems Comparison Guide
White Paper
An enterprise phone system comparison guide that takes an in depth look at over fifteen of the top telephony vendors.
10 Golden Rules for Choosing a Telephony System
White Paper
Following these 10 golden rules will help you choose a new telephony system for your organization.
Three CostEffective Steps to a Modern Network
White Paper
This white paper explores three easy and costeffective steps to help you update and futureproof your network with a few smart IT investments.
Consolidate Your IT Infrastructure
White Paper
Whether large or small your current IT infrastructure is likely underutilized and overly complex. This means two things 1. It's expensive to operate and 2. It's a pain to manage. There is a better way. Starting the consolidation process will put you on the path to a less costly easier to manage and more efficient IT infrastructure.
Ultimate Network Security Toolkit
White Paper
Data network security is one of the most important data network topics for all companies especially small to midsize owners. Protect your company employee and customer data from malicious attacks and intrusion to your data network. Learn the 9 most critical factors all small to mediumsize businesses should know about data network security.
10 Golden Rules for Building Out Your Network Infrastructure
White Paper
Your company's business network is never static. New technologies emerge additional users must be supported and upgrades must be made. When it's time to expand your business network this guide will help you evaluate the needs of your organization against technologies that will provide the best performance for missioncritical applications.
2011 Focus Experts' Guide to CRM for Growing Midsize Companies
White Paper
When a company transitions from a small to a midsize business growing pains are inevitable. So how do you continue to grow while still providing the same or better customer experience that you did when you were a small business
The True Value of Social Business
White Paper
Are you confused about how to determine the true value of social business initiatives That's not surprising given the various misconceptions circulating about ROI. Results such as influence engagement impact or customer satisfaction are not values but benefits.
Comparison Guide Sales Force Automation
White Paper
This informationpacked comparison guide compares the features and costs of the top 14 SFA solutions. This is a mustread before you make a purchasing decision!
Comparison Guide OnPremise CRM
White Paper
This informationpacked sidebyside comparison guide compares 12 of the top CRM vendors' features. View it to ensure that you are making the right decision for your company. If your business needs the flexibility offered by an inhouse CRM system your first step should be to research offerings from some of the industry's biggest vendors.
Best Practices for an OnDemand CRM Implementation
White Paper
Effective customer relationship management CRM is critical to the success of your business and it takes technologyenabled solutions. But the selection and deployment of a CRM solution often proves to be challenging for organizations with complex processes and unique workplace cultures. And of course there are additional aspects to consider when implementing an ondemand solution.
Trends Report Customer Relationship Management
White Paper
Effectively and efficiently managing customer relationships is job No. 1 in most businesses. Are you ready for the coming changes in the customer relationship management CRM landscape What trends should be on your radar in the next 12 months
Future Tech Where Will Telephony Be in Two Years
White Paper
The future of telephony is more difficult to predict than that of other business technologies. Nevertheless it's safe to say that the next two years will see significant changes in the way telephony is delivered to users within an organization as well as to the organization itself.
Top Trends in Telephony for 2011 and Beyond
White Paper
From the first pair of tin cans strung together to the smartphone in almost every urbanite's pocket no technology has been as radically transformed as the telephone. Modern businesses' reliance on telephony has only grown with each new innovation and the trends that are shaping telephony in 2011 are likely to become equally necessary to a company's operations.
Hidden Gems 5 Phone Systems Vendors You Might Not Have Considered
White Paper
When looking for a new phone system vendor you should consider the major players of course such as Avaya Cisco and ShoreTel and providers such as ATT and Verizon for hosted voice services. But your comparison shopping should also include some lesser known vendors that are succeeding in these IP telephony markets.
The State of Business Telephony Systems in 2011
White Paper
Even just a few years ago a business telephony system was a straightforward installation. Calling features and phone extensions are still important but new technologies have greatly broadened your choices for a business phone system. Perhaps the most important aspect of any phone system you deploy today is the choices it gives you for future communication initiatives.
10 Golden Rules for Choosing a Phone System
White Paper
Like any businesscritical system a telephony system is a major deployment that should be undertaken only after a thorough discovery of both your existing infrastructure and users' needs. Following these 10 golden rules will help you choose a new telephony system for your organization.
5 Steps for Switching Phone System Vendors
White Paper
Even if you've already deployed a VoIP solution you may want to switch providers to better match features to your organization's requirements or to find better customer services. When it's time to switch telephony vendors follow these five steps to make the transition as seamless as possible.
3 Key Phone System Features and How to Use Them Effectively
White Paper
Telephony is undergoing radical change as IPbased phone systems take hold in networks of every size. An IP phone system can now deliver calls over the network as clearly and reliably as the PSTN public switched telephone network and more and more companies are even choosing a hosted or cloudbased VoIP Voice over IP solution over an installed phone system.
How to Sell Management on a New IP Phone System
White Paper
An Internet Protocol IPbased phone system is much more than a few new phones plugged into your network. It transforms your phone system into a nextgeneration communications hub complete with cuttingedge technologies that let your organization deliver better customer service while cutting costs.
2011 SMB Phone Systems Comparison Guide
White Paper
See and compare how other companies large and small are successfully using VoIP Voice Over Internet Protocol phones for their office telephone system without having to sacrifice features spend time researching or evaluating vendors.
2011 Enterprise Phone Systems Comparison Guide
White Paper
This indepth guide features sidebyside comparisons of multiple topics including Basic and advanced features Management and administration Security Support Pricing
ERP Modules for Different Business Types
White Paper
Enterprise resource planning or ERP is a mature segment of the software market. Most features are standard across solutions. Use this checklist to find the ERP modules that are right for your organization whatever industry you specialize in.
How to Sell Management on a New ERP System
White Paper
Enterprise resource planning systems or ERP systems have become much more accessible to midsize and even smaller companies in that past three years. Standard features have matured eliminating much of the guesswork of software selection while the systems have become easier to deploy and use. Use this checklist to sell your management on a new ERP system.
10 Golden Rules for Choosing an ERP System
White Paper
Before you can choose a solution you must consider your organization's business goals expectations about the benefits you'll gain from ERP and the business processes that will be integrated with the ERP solution. Following these 10 golden rules will help you choose an ERP system for your organization.
3 Key ERP Features and How to Use Them Effectively
White Paper
ERP modules for global enterprises have more features and are more sophisticated than modules for midmarket and smaller companies modules designed for SMBs are streamlined to fit their requirements. In general these three modules will deliver basic ERP benefits to any company regardless of size or industry.
10 Tips to Optimize Your ERP Initiatives
White Paper
Enterprise relationship planning or ERP is notoriously complex to implement. Working closely with your vendor to configure and customize the solution as necessary choosing the right delivery model for your organization and following this list of 10 tips can help you optimize your ERP initiative.
Hidden Gems 5 ERP Vendors You Might Not Have Considered
White Paper
The ERP market is evolving and modernizing with new technologies and software delivery modes including cloud computing and the old titans of the market Epicor Microsoft NetSuite Oracle Sage and SAP for example aren't the only game in town. It's a good idea to include newer vendors too in your search for an ERP system.
Future Tech Where Will ERP Be in Two Years
White Paper
Many ERP systems are deeply entrenched in organizations and their core technologies are mature yet ERP is in a state of flux. The ERP of the future promises to be simplified more accessible and easier to use shaped by trends that began taking hold this year.
The State of ERP Systems in 2011
White Paper
This is in an interesting period for enterprise resource planning or ERP systems and a potentially volatile one for ERP vendors. The changes that define the state of ERP in 2011 including simplification mobility and cloud computing will continue to shape this wideranging business software in the near future.
Enterprise Resource Planning ERP Comparison Guide
White Paper
This guide compares 27 of the top Enterprise Resource Planning ERP vendors across a variety of features price points operating systems supported and more.
Five Steps for Switching ERP Vendors
White Paper
Despite the money and time invested in an existing ERP system some organizations need to switch to a new solution. ERP deployments are notoriously complex and jumping into a 'rip and replace' scenario can be even trickier than installing ERP for the first time. Get a solid start by following these five steps for switching ERP vendors.
2011 InsideERP MRP Comparison Guide
White Paper
Up to date and down to details see how the top MRP solutions stack up with this free guide. You'll get Side by Side assessment of the latest MRP solutions The basics on pricing product types and environment Highlights on How to Buy the right solution for your business And much more
Midmarket ERP Comparison Guide
White Paper
This indepth guide features eleven of the top enterprise resource planning ERP vendors compared sidebyside on more than twenty features.
2011 Enterprise Phone Systems Compared Rated
White Paper
Make your business phone system decision much easier. The Focus Short List selects our top product picks for different buyer types. Also included is a comprehensive Enterprise Phone Systems Buyer's Guide to get you started.
2011 Phone Phone System Research Package
White Paper
From advanced features like unified communications to significant cost savings there's a compelling case to switch to VoIP in 2011.
Essential Features of Manufacturing ERP Software
White Paper
Enterprise Resource Planning ERP systems can seem like giant beasts when you realize how integrated they can be with nearly every function in your business. This brief will help you understand how the functions link together.
Hosted or OnPremise ERP Which is Right for Your Business
Article
Recently tons of solutions have come up that claim to do accounting CRM retail project management and much more. So is the buzz justified
ERP Implemented the Right Way
White Paper
Understand the ERP market evaluate your business needs vs. vendor offerings and fully implement a solution. Avoid headaches down the road by being fully prepared with this essential research.
Hosted PBX System Comparison
White Paper
This comparison guide evaluates the following Hosted VoIP PBX providers AccessLine Aptela Bandwidth Covad Global Phone 8x8 Speakeasy Smoothstone Vocalocity plus many more.
2011 Trends Report Unified Communications
White Paper
How will IM video telephony and other elements of UC change in the coming year
ERP Requirements Toolkit
Market Research
This toolkit contains everything you need to understand the ERP market and invest with confidence.
2011 Trends Report Enterprise Resource Planning ERP
White Paper
Enterprise Resource Planning ERP automates many aspects of an organization's operations cascading across traditional boundaries of operations finance manufacturing and more. As such changes in the ERP market can cause a ripple effect in your business.
Manufacturing Resource Planning Vendor Landscape
White Paper
As a manufacturer assessing ERP solutions it's critical to consider solutions specifically built for manufacturing applications.
10 Questions to Ask when Choosing a Midmarket ERP Solution
White Paper
Have you put together the most important questions to ask your potential ERP vendors Before buying a midmarket or enterpriselevel ERP system you must get answers to these top 10 questions compiled from our ERP analysts who speak with 1000's of Finance Manufacturing and Operations buyers.
IP Phone Comparison Guide
White Paper
Learn how you can reduce costs quickly without giving up the featurerich stateoftheart telephony system your company needs. Check out the industry's top IP phones and see which one can save your company up to 60 on your telephony bill.
Integrating Mobile Phones with Your Business Phone System
White Paper
Today's mobile devices can be seamlessly integrated with the modern business phone systems. Designed the right way a fully featured business communications solution will simplify your business and speed communication across your organization. Our Integrating Mobile/Phone Systems Research Package gives you the tools you need to make it happen.
Midmarket ERP Buyer's Guide
White Paper
You read about Enterprise Resource Planning ERP in every business publication you pick up these days but an ERP implementation has the potential to go terribly wrong.
5 Critical Points for ERP Success
White Paper
ERP implementation failures are common but they can be avoided. This brief offers you the 5 key tips for a successful ERP implementation.
ERP Uniting Manufacturing and Inventory in Lean Times
White Paper
Tough times call for greater efficiencies. But is ERP your best weapon to achieve leaner production and inventory
5 Top HR Modules for ERP Systems
White Paper
Budgeting for a new Enterprise Resource Planning solution for HR Find out how to avoid your competitors' mistakes before adding or upgrading a system.
Checklist Adding Up the Return on IP Telephony Investments
White Paper
Don't put your business' new phone system on hold. Look beyond your total cost of ownership. Your investment in an IP Phone system drives savings throughout the company. From fewer infrastructure costs to lower reception overhead find out just how much value a phone system investment will return.
SMB Phone Systems Buyer's Guide
White Paper
Learn how to save costs across your company by choosing or upgrading the most reliable and costeffective business phone system.
5 Features Any VoIP Phone System Should Have
White Paper
Our Focus Brief 5 Standard Features Any VoIP Phone System Should Have and current Focus Phone Systems Comparison Guide will give you the critical data you need to make an informed decision on business phone systems.
The 2011 Focus Experts' Guide to Enterprise Resource Planning
White Paper
This Experts' Guide demystifies ERP so you can make an informed buying decision. You will find a wealth of insight analysis and information intended to help you understand and select an ERP system.
The 2011 Focus Experts' Guide Enterprise Phone Systems
White Paper
In this Focus Experts' Guide you will find the insights and information you need including Current market conditions and trends A list of key vendors What product vendor and cost considerations to make How to determine your Buyer Type to drive solution choices
The 2011 Focus Experts' Guide to Buisiness Intelligence
White Paper
Figure out what stage of BI 'maturity' you are in and then what features you need and what vendor choices you have at that stage. If you need to pick the right BI vendor and solution this Experts' Guide is a mustread!
SMB Phone Systems Comparison Guide
White Paper
Get the industry's leading comprehensive Comparison Guide to compare the top 10 office phone system vendors and how their products and services stack up for small to large businesses!
2010 Midrange IP Phone Comparison Guide
White Paper
Compare sidebyside functionalities of the eight leading IP phones. When it comes to choosing what's right for your company the specifics determine which phone best suits your needs. We've done all of the research for you in the new IP Phone Comparison Guide.
2010 Enterprise Phone Systems Comparison Guide
White Paper
This indepth guide features sidebyside comparisons of multiple topics including Basic and advanced features Management and administration Security Support Pricing
6 Best Practices for Selecting ERP Software
White Paper
ERP solutions are by nature large and complex. How do you select the solution bestsuited to your firm In this guide Focus Experts share their top 6 best practices for selecting ERP software.
Enterprise Phone Systems Buyer's Guide
White Paper
Save time and simplify your purchase of the right PBX system with this indepth guide to the leading premise PBX systems for large enterprises.

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